Apr 2, 2005 09:11
19 yrs ago
English term
Mexico
I place Quality and Accuracy above speed
Native in: English 
Works in: Spanish to English, English
Order Number
English to German
Other
Internet, e-Commerce
Early Childhood Education
I speak no German so I urgently need your assistance. I made an Internet purchase for a DVD [a very important one for me] 10 days ago on a German website and they have only replied saying: "Your Prodland.de S.O # EORD-1795 has been successfully charged". Since then, despite several kind enquiring mails from me [but my patience has ended], all I get is silence.
What I would like to say to them, in German, is this:
***After 5 e-mails from me, your total silence frustrates me...not something I'd have expected from a German company whose website makes so many promises. I'm a reasonable person so if you don't have the item in stock, just say so. If you need more time, just say so. If you don't have it or cannot get it..say so. But for Christ's sake don't just leave your customers waiting and wondering!!***
Colleagues, I thank you in advance:-)
Sincerely
Terry
What I would like to say to them, in German, is this:
***After 5 e-mails from me, your total silence frustrates me...not something I'd have expected from a German company whose website makes so many promises. I'm a reasonable person so if you don't have the item in stock, just say so. If you need more time, just say so. If you don't have it or cannot get it..say so. But for Christ's sake don't just leave your customers waiting and wondering!!***
Colleagues, I thank you in advance:-)
Sincerely
Terry
Proposed translations
(German)
| 5 +3 | Bestellnummer |
Werner Hehn
|
| 5 | Auftragsnummer |
avantix
|
Proposed translations
+3
52 mins
Werner Hehn
Native in English
&
German
bi-lingual, bi-cultural, perfectionist
Native in: English 
, German
Works in: English to German, German to English
Related KudoZ points
:
8
Selected
Bestellnummer
Standard commercial term.
Peer comment(s):
| agree |
Derek Gill Franßen
: Genau! ;-)
5 mins
|
| agree |
nettranslatorde
3 hrs
|
| agree |
roneill
4 hrs
|
| agree |
Eve Schuttle (X)
: Yes, agree with "Bestellnummer."
6 hrs
|
| disagree |
avantix
: this is commonly used for product code or product number
6 hrs
|
4 KudoZ points awarded for this answer.
Comment: "Thank you Werner and Avantix! Also, a special thanks to Derek. It must have worked because today I received notification of shipment..just hope they haven't sent my DVD to China instead of Mexico:-)"
6 hrs
Auftragsnummer
this is the common expression
Discussion