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Problem with mail-server hosted at proz.com (Mod: Please http://www.proz.com/topic/52868)
Thread poster: Emmanuelle Riffault
Emmanuelle Riffault Australia Local time: 14:55 Member (2004) German to French + ...
Aug 8, 2006
Hello, I received a mail from proz a couple of days ago informing me that hosting servers would be switched to new servers (or something like that...).
Since yesterday I've not been able to receive mails any more. Since I have a hosting-account at proz.com, is this problem maybe related to this changings? Does anyone else have similar problems?
Hello, I received a mail from proz a couple of days ago informing me that hosting servers would be switched to new servers (or something like that...).
Since yesterday I've not been able to receive mails any more. Since I have a hosting-account at proz.com, is this problem maybe related to this changings? Does anyone else have similar problems?
Thanks
Emmanuelle
PS: I've already send a mail to support but haven't get any answer yet
[Subject edited by staff or moderator 2006-08-08 13:25]
[Subject edited by staff or moderator 2006-08-08 20:23]
[Subject edited by staff or moderator 2006-08-09 15:36]
[Subject edited by staff or moderator 2006-08-09 15:36] ▲ Collapse
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Magda Dziadosz Poland Local time: 06:55 Member (2004) English to Polish + ...
Apparently all e-mail accounts are affected, hopefully the problem will be solved soon.
Magda
I have checked the forums looking for this issue but haven't find anything
The problem is still there but I feel less alone...
Thank you!
Emmanuelle
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Andy Bell Local time: 12:55 Norwegian to English + ...
In memoriam
Loss of business
Aug 8, 2006
Any chance of this being done expediently- this is bad for business. I have clients waiting to respond to me, potential clients to lose, etc. etc. TIA Andy Bell
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Clarisa Moraña United States Local time: 23:55 Member (2002) English to Spanish + ...
Will I receive any sent email?
Aug 8, 2006
I'm worried because I'm waiting an incoming huge project and the reply to some translation equires. If they've already been sent, will I be able to receive them later?
Regards
Clarisa Moraña
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Steven Sidore Germany Local time: 06:55 German to English
give an alternate email
Aug 8, 2006
Clarisa Moraña wrote:
I'm worried because I'm waiting an incoming huge project and the reply to some translation equires. If they've already been sent, will I be able to receive them later?
Regards
Clarisa Moraña
I suggest you contact the client with an alternate email address (one not hosted by proz) ASAP. I've had to do this several times today.
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Emmanuelle Riffault Australia Local time: 14:55 Member (2004) German to French + ...
TOPIC STARTER
Problem solved
Aug 8, 2006
Steven Sidore wrote:
Clarisa Moraña wrote:
I'm worried because I'm waiting an incoming huge project and the reply to some translation equires. If they've already been sent, will I be able to receive them later?
Regards
Clarisa Moraña
I suggest you contact the client with an alternate email address (one not hosted by proz) ASAP. I've had to do this several times today.
Proz support has answered to my mail and my problem is solved. The problem is indeed related to the hosting servers being switched.
And yes: the only solution is to give an alternate email address independant from proz.
Emmanuelle
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I'm worried because I'm waiting an incoming huge project and the reply to some translation equires. If they've already been sent, will I be able to receive them later?
Yes, they should be waiting for you on the new hosting server.
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